FAQ's - for customers

Who is Folio Mortgage & Finance?
Folio Mortgage & Finance was formerly National Finance Club and was established in 2006. We are a mortgage manager who specializes in the provision of finance through partnerships with mortgage brokers.

What does Folio Mortgage & Finance do?
Folio provides all loan processing, approval and settlement management for the clients of our broker partners. Our dedicated credit team processes all applications promptly, allowing the broker to see the progress of the loan with an online tracking system.

Folio also provides post settlement management of clients including general enquiries, lump sum payments, redraws, rate change letters, and arrears management.

Are Folio products competitive?
Yes. Folio.s flexible and innovative products are highly competitive in both pricing and features.

How do I find out more about Folio Mortgage & Finance?
For more information about Folio Mortgage & Finance, please contact our Customer Service Team on 1300 304 572 or at customer.service@folio.com.au.